Current Job Opportunities

• CLINIC MANAGER

• CHIEF FINANCIAL OFFICER

• RN CARE COORDINATOR

• PATIENT SERVICES REPRESENTATIVE (bilingual preferred)

• MEDICAL ASSISTANT (bilingual preferred)

• FAMILY NURSE PRACTITIONER

Nehalem Bay Health Center and Pharmacy, located on the beautiful North Oregon Coast, has an immediate opening for a Clinic Manager. This fully-benefited position includes Medical, Dental and Vision coverage beginning on the first day of employment. Other benefits include student loan assistance, professional development stipend and career development pathways, subsidized fitness memberships and employee wellness programs, paid holidays, paid vacation and sick leave, 401k with company match, paid short-term disability, and paid life insurance.

This position collaborates directly with patients and their families, providers, the Medical Director, the Director of Quality, RN Care Coordinators, Medical Assistants, Revenue Cycle Manager, and clinical support staff in a dynamic and professional environment to provide the highest level of quality healthcare to all patients.

Duties:

• Provides leadership and daily oversight of clinic activities.

• Assists professional medical staff personnel in completing clinical and administrative duties.

• Works with the Director of Quality and Panel Coordinator to attain all clinical measures.

• Collaborates with the Medical Director of the Neah-Kah-Nie Student Health and Wellness Center to provide leadership and oversight of the center’s operations.

• Participates in the development of policies and procedures and works to ensure their implementation.

• Serves as a member of the Workforce Development Committee and provides recommendations for career growth, training, and retention of employees.

• Assists with diagnostic and treatment procedures.

• Administers the Vaccine for Children (VCF) program.

• Provides extraordinary customer service to all internal and external customers and resolves any customer service issues.

• Leads and manages the Medical Assistants, ensuring the completeness and accuracy of all tasks.

• Liaisons and resolves issues with the pharmacy staff.

• Liaisons and resolves telephone and computer issues with the IT Help Desk Specialist.

• Monitors team performance, identifying any issues and providing informal and formal feedback.

• Develops and manages employees through best practices and conducts performance evaluations of direct reports.

• Participates in recruitment and retention of staff.

• Develops and monitors clinic workflows and recommends changes as needed.

• Assists in screening of walk-ins and patient phone calls.

• Ensures accuracy of medications provided to patients.

• Monitors/handles deliveries and invoices for medical products.

• Monitors/alters Medical Assistants’ work schedules as needed.

• Performs other related duties as assigned.

Skills/Attributes:

• Ability to communicate and work with doctors, patients, and other team members in a professional manner.

• Skill in operating phones, personal computer, software, and other IT systems.

• Skill in taking patients’ vital signs and obtaining blood and other samples for laboratory work.

• Ability to pay close attention to detail and to ensure accuracy of reports and data.

• Ability to work effectively with a multidisciplinary team.

• Demonstrates interpersonal competencies such as problem-solving, negotiation, and conflict management.

• Skill in establishing and maintaining effective working relationships with employees, board members, patients, and community members.

• Active listener who is interested in being part of a collaborative and patient-centered team.

• Ability to adapt to a fast-paced and rapidly changing work environment by prioritizing multiple tasks to perform efficiently and effectively.

• Recognize, respect, and work effectively with people from diverse social, cultural, and ethnic backgrounds who may have different healthcare preferences and needs.

Qualifications:

• Oregon RN or LPN License preferred.

• Minimum of three (3) years medical leadership experience or three (3) years of experience in a medical office environment.

• Experience in EPIC and medical terminology preferred.

• Excellent verbal and written skills.

• Ability to relate with warmth and effectiveness to patients and staff of the health center.

• Current CPR certification required.

To Apply: Please submit a resume to careers@nehalembayhealth.org.

Nehalem Bay Health Center and Pharmacy, located on the beautiful North Oregon Coast, has an immediate opening for a full- or part-time CFO. This fully benefited position includes Medical, Dental and Vision coverage beginning on the first day of employment. Other benefits include student loan assistance, professional development stipend and career development pathways, subsidized fitness memberships and employee wellness programs, paid holidays, paid vacation and sick leave, 401k with company match, paid short-term disability, and paid life insurance.

This position is responsible for the financial oversight of the Nehalem Bay Health Center and Pharmacy, working with the CEO, Board of Directors, and Finance team.

Duties:

• Establishes organizational standards, policies, and procedures and assures compliance for finance, accounting, regulatory and reimbursement operations.

• Leads with personal integrity, respect for individuals, commitment to excellence, and active engagement in the health center movement on local, state and national levels.

• Provides leadership in the development and attainment of short- and long-term financial objectives.

• Manages and protects the health center’s assets.

• Provides timely and accurate reports/statements, decision-support, information, and advice to the CEO and other management team members.

• Prepares and presents reports on the financial health and activities of the clinic at Board of Directors and Finance Committee meetings.

• Oversees health center audit processes and coordinate activities with external auditor and state/federal agencies.

• Coordinates gathering of information requested by external auditors (within the finance department and other departments as necessary) and provides information for completion of the audit processes.

• Oversees RFP preparation.

• Applies knowledge of traditional and alternative reimbursement models, key performance indicators, and policies and procedures to ensure optimal decision-making and compliance with all applicable requirements, regulations, and laws.

• Establishes and nurtures mutually beneficial relationships between internal team members and external stakeholders to further the mission of the health center and create financial wins where they may not exist.

• Works with community leaders and organizations that are engaged/interested in healthcare to drive results and make meaningful progress toward health center initiatives.

• Annually (or more frequently as facts and circumstances warrant) leads analysis of health center internal controls to assess appropriate segregation of duties to manage risk and safeguard health center assets.

• Closely monitors all key Revenue Cycle Management (RCM) indicators.

• Completes the Federal Finance Report (FFR) on a quarterly and annual basis.

• Reconciles grant drawdowns to grant and operational budgets.

• Reviews transactions and makes recommendations regarding Generally Accepted Accounting Principles.

• Oversees all accounts payable/bill paying activities.

• Oversees the reconciliation of bank and credit card accounts.

• Maintains general ledger and is responsible for monthly closing activities.

• Reviews both vendor and payer contracts yearly.

• Directs the preparation of capital and operational budgets.

• Develops and manages all grant budgets, including federal and state grants.

• Reconciles grant drawdowns to grant and operational budgets.

• Maintains all financial policies and procedures within the facility to ensure adequate fiscal controls.

• Responsible for compliance with all budget-related federal and state regulations.

• Ensures the provision of efficient and effective functions and services.

• Contributes to the development and implementation of the Strategic Plan as appropriate.

• Seeks out alternative funding streams via fundraising activities, grant application/writing, or other avenues.

• Maintains expertise in nonprofit healthcare financial management through appropriate organizations, workshops, seminars, and other educational endeavors.

• Works with the CEO, Director of Pharmacy Operations, and applicable Board committees to increase pharmacy operations revenue.

• Attends all Finance Committee and Board of Directors meetings.

• Displays initiative to see processes through to completion and offers assistance without being asked.

• Protects confidentiality of patients/co-workers, respecting their dignity, privacy, and differences.

• Acts as an advocate for underserved individuals, with sensitivity to each client's unique needs.

• Supervises Finance department positions.

• Performs other related duties as assigned.

Skills/Attributes:

• Specialized knowledge of accounting principles and practices.

• Expertise in financial management of nonprofit healthcare organizations.

• Knowledge and utilization of management principles in the provision of direction to personnel within the facility.

• Ability to base decision-making on sound principles related to cost containment in the facility.

• Consistently demonstrates behavior which reflects that working as a team is more important than self-interest.

• Demonstrates interpersonal competencies such as problem-solving, negotiation, and conflict management.

• Skill in establishing and maintaining effective working relationships with employees, board members, patients, and community members.

• Active listener who is interested in being part of a collaborative and patient-centered team.

• Ability to adapt to a fast-paced and rapidly changing work environment by prioritizing multiple tasks to perform efficiently and effectively.

• Recognize, respect, and work effectively with people from diverse social, cultural, and ethnic backgrounds who may have different healthcare preferences and needs.

Qualifications:

• Bachelor’s degree in Business Administration with emphasis on accounting required.

• CPA license preferred.

• Experience overseeing financial management in nonprofit healthcare organizations.

• Experience in mainframe accounting systems and PC-based systems required.

• A minimum of three (3) years healthcare experience and two (2) years in a supervisory capacity.

• Ability to multi-task.

• Ability to deal with difficult employee issues.

• Ability to analyze reports and interpret data.

• Must be able to pass national background check and drug screen.

Physical Requirements:

• Ability to communicate both in person and by phone.

• Ability to lift up to twenty-five (25) pounds.

• Ability to sit for long periods of time.

• Ability to walk at a normal pace.

• Manual dexterity when inputting computer information.

• Exposed to normal noise, temperature, and dust and fume levels.

• Contact with employees at all levels.

• Contact with outside agencies and vendors.

To Apply: Please submit a resume to careers@nehalembayhealth.org.

Nehalem Bay Health Center and Pharmacy, located on the beautiful North Oregon Coast, has an immediate opening for a full- or part-time RN Care Coordinator. This fully benefited position includes Medical, Dental and Vision coverage beginning on the first day of employment. Other benefits include student loan assistance, professional development stipend and career development pathways, subsidized fitness memberships and employee wellness programs, paid holidays, paid vacation and sick leave, 401k with company match, paid short-term disability, and paid life insurance.

Duties:

• Facilitates communication and coordinates care among patients, family members, healthcare providers and social service agencies to provide patient-centered care, to obtain information, assess the need for appointments and resources; and ensures proper follow up care for post hospital and ED patients.

• Integrates work with other staff to ensure timely and accurate patient flow. Anticipates clinic and patient needs utilizing nursing judgement.

• Works with the Director of Quality and the Clinic Manager to achieve clinical measures, utilizing the PDSA methodology.

• Triages urgent patient telephone calls and walk-ins using nursing assessment skills to determine appropriate level of care needed.

• Prepares for and leads daily Team-based Care Huddle(s) as part of the Oregon Patient Centered Primary Care Home (PCPCH) model, prompting for gaps in care and appropriate team hand-offs.

• Understands and addresses social determinants of health, health literacy, and translation services to reduce barriers to patient care. Coordinates care across the healthcare system, taking initiative to connect patients to external resources and follows up to ensure needs have been met.

• Embraces trauma-informed care and recognizes the value of harm reduction.

• Identifies other population health needs, performs outreach and coaches patients/families toward successful self-management of chronic diseases or additional primary care health needs.

• Provides pre-visit planning amongst care team, including advanced visit phone calls, updating the patient’s electronic medical record as appropriate.

• Provides patients and families with chronic disease education, individually or in a group setting as part of the clinic’s Wellness Program.

• Documents all encounters in the patient’s medical record.

• Designs individual treatment plans, recognizing patient identified goals that support each patient’s unique needs. Initiates and documents follow-up for patients, collaborating with the healthcare team and the patient to achieve the best outcomes.

• Creates a nutritional and physical activity focused dimension to working with patients.

• Coordinates end of life planning such as hospice and palliative care, POLST completion and provides counseling for patients, families, or caregivers.

• Assists in identifying and developing clinic workflows and protocols in conjunction with Clinic Manager.

• Utilizing motivational interviewing, works with patients to create an environment for patient to achieve optimal health.

• Provides direct nursing care such as wound care, vaccine administration, lab draws, foot care, anticoagulation management and other nursing duties as directed.

• Maintains patient confidentiality in alignment with HIPAA.

• Stays current on evidence-based practices, including best practices for the PCPCH model.

• Attends all appropriate and/or assigned meetings.

• Complies with clinic’s policies and procedures.

• Performs other related duties as assigned.

Skills/Attributes:

• Compassionate, sensitive, culturally attuned to the people and community being served and able to communicate effectively.

• Knowledgeable about the environment and healthcare system.

• Technically proficient with computers, including electronic health records.

• Excellent oral and written communication skills.

• Self-starter who actively contributes to, and strives for, process improvement.

• Ability to organize and prioritize tasks, works under pressure, and meets deadlines.

• Strong analytical, attention to detail, and problem-solving skills.

• Active listener who is interested in being part of a collaborative and patient-centered team.

• Flexible and willing to adjust to improve the patient and provider experience.

• Ability to adapt to a fast-paced and sometimes rapidly changing work environment by prioritizing multiple tasks in order to perform efficiently and effectively.

• Empathy and understanding towards all patients.

• Recognize, respect, and work effectively with people from diverse social, cultural, and ethnic backgrounds who may have different healthcare preferences and needs.

Qualifications:

• Licensed as a registered nurse in Oregon.

• Bachelor’s degree preferred.

• Two years of experience in a community health setting or in a care coordination role preferred.

• Bilingual preferred but not required (Spanish and English).

• Must be able to pass national background check and drug screen.

Physical Requirements:

• Ability to communicate both in person and by phone.

• Ability to lift up to twenty-five (25) pounds.

• Ability to sit for long periods of time.

• Ability to walk at a normal pace.

• Manual dexterity when inputting computer information.

• Exposure to normal noise, temperature, and dust and fume levels.

To Apply: Please submit a completed application form to careers@nehalembayhealth.org. If you would like to include a resume, please attach it to the email as well.

• Employment Application (fillable PDF)

Nehalem Bay Health Center and Pharmacy, located on the beautiful North Oregon Coast, has an immediate opening for a Patient Services Representative (bilingual preferred, fluent in English and Spanish). This fully benefited position includes Medical, Dental and Vision coverage beginning on the first day of employment. Other benefits include student loan assistance, professional development stipend and career development pathways, subsidized fitness memberships and employee wellness programs, paid holidays, paid vacation and sick leave, 401k with company match, paid short-term disability, and paid life insurance. This position is eligible for an additional 5% pay upon passing a Spanish proficiency test.

The Patient Services Representative serves patients by greeting and assisting them, scheduling appointments, and maintaining records and accounts within the strictest limits of confidentiality.

Duties:

• Welcomes patients and visitors in person or on the telephone; answering or referring inquires.

• Optimizes patients’ satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.

• Keeps patient appointments on schedule by notifying provider or medical assistant of patient’s arrival; reviewing service delivery compared to schedule; reminding provider or medical assistant of service delays.

• Maintains the reception area and frequently sanitizes high touch areas.

• Keeps waiting patients informed of delays.

• Checks the clinic voice mail in the morning and periodically throughout the day.

• Provides reminder telephone calls to the patients who are scheduled for appointments the next day.

• Ensures that the providers’ schedules accurately reflect their availability.

• Registers new patients and updates existing patient demographics by collecting detailed patient information, including personal and financial information.

• Obtains revenue by recording and updating financial information; recording and collecting patient charges.

• Reconciles the cash drawer daily using the daily reconciliation sheet.

• Makes appointments for patients as they are leaving the Clinic, as directed by the providers.

• Provides instructions to patients for diagnostic testing (e.g., fasting lab work).

• Protects patient rights by maintaining confidentiality of health and financial information (HIPAA).

• Maintains operations by following policies and procedures; reporting needed changes.

• Contributes to a team effort by accomplishing related results as needed.

• Performs other related duties as assigned.

Skills/Attributes:

• Strong customer service skills.

• Strong attention to detail.

• Ability to multi-task.

• Basic computer skills.

• Organizational skills, including time management, scheduling, and flexibility, while maintaining professionalism and quality focus.

• Active listener who is interested in being part of a collaborative and patient-centered team.

• Ability to adapt to a fast-paced and rapidly changing work environment by prioritizing multiple tasks to perform efficiently and effectively.

• Recognize, respect, and work effectively with people from diverse social, cultural, and ethnic backgrounds who may have different healthcare preferences and needs.

Qualifications:

• High school or GED graduate.

• Speaks fluent Spanish, preferred.

• Previous experience in a medical office setting, preferred.

• Previous office receptionist experience, preferred.

• Ability to pass background check and pre-employment drug screen.

Physical Requirements:

• Ability to communicate both in person and by phone.

• Ability to lift up to twenty-five (25) pounds.

• Ability to sit for long periods of time.

• Manual dexterity when inputting computer information.

• Exposure to normal noise, temperature, and dust and fume levels.

To Apply: Please submit a completed application form to careers@nehalembayhealth.org. If you would like to include a resume, please attach it to the email as well.

• Employment Application (fillable PDF)

Nehalem Bay Health Center and Pharmacy, located on the beautiful north Oregon Coast, has an immediate opening for a Medical Assistant, bilingual preferred (fluent in English and Spanish). This is a full-time (40 hours per week) position with Medical, Dental, and Vision benefits effective on the first day of employment. This position is eligible for an additional 5% pay upon passing a Spanish proficiency test.

The Medical Assistant will perform duties to assist the patient and clinic providers in the delivery of primary care services as needed and within the parameters of their certification.

Duties:

• Prepares patients for healthcare appointments, including greeting and rooming patients, active listening to patients during the interviewing process, recording chief complaint, obtaining vital signs and other lab work as indicated, and preparing patients for individual treatment and appropriate examinations.

• Assists providers in healthcare activities, performance of diagnostic and/or therapeutic procedures.

• Helps keep providers on schedule; monitors and adjusts patient flow and limits interruptions. Will keep patient updated about their visit, especially when delays may occur in being seen.

• Ensures an appropriate environment for delivery of healthcare by maintaining a clean, safe, and orderly workspace; assists in maintenance of all equipment used by the medical assistants and ensures that exam rooms are stocked accordingly.

• Ensures during end of day procedures that all areas are locked and secured, and areas are prepped for the next day.

• Partners with interpreters, whether by phone, video, or in person, for our limited-English proficient patients.

• Participates in daily team huddle with assigned provider and other team members.

• Collects viable specimens from the clinic’s patients and processes according to procedures. If specimen is used for a CLIA-waived test, enters results manually in the patient’s medical record.

• Gives injections only under the medical supervision of the provider.

• Completes all records and reports as assigned.

• Participates in the clinic’s quality assurance activities and performs duties in accordance with applicable standards, including identifying gaps in care, outreach to patients for services due, and ensuring that follow-up appointments are made.

• Develops and maintains skills by seeking consultation from appropriate sources.

• Answers telephone calls from patients and works with the providers to assist the patient with their reason for calling. Ensures questions are answered or forwarded to appropriate team member for answer.

• Alerts the Triage nurse of any calls or messages as appropriate.

• Sends provider letters to patients as needed via mail or MyChart.

• Makes follow-up telephone calls to patients on lab/radiology reports and offers patient follow-up appointments as needed. Will refer back to provider for any additional information needed to ensure patient fully understands report.

• Attends all clinical updates, meetings, and trainings.

• Assists in tracking patient care and chart scrubbing in the OCHIN system.

• Maintains strictest patient confidentiality and adheres to HIPAA guidelines/regulations.

• Participates as a team member, including warm hand-offs and other team-based care activities.

• Acts as liaison between patient, provider, and other team members and works to make sure the patient’s needs are at the center of all care provided.

• Performs other related duties as assigned.

Skills/Attributes:

• Ability to proficiently and accurately read and write in English, and if bilingual, Spanish as well.

• Excellent interpersonal skills; written, oral, and non-verbal communication; and telephone etiquette.

• Proficient computer skills; ability to use multiple types of programs, i.e., word processing, electronic health record.

• Active listener who is interested in being part of a collaborative and patient-centered team.

• Flexible and willing to make adjustments to improve the patient and provider experience.

• Ability to adapt to a fast-paced and sometimes rapidly changing work environment by prioritizing multiple tasks in order to perform efficiently and effectively.

• Empathy and understanding towards all patients.

• Recognize, respect, and work effectively with people from diverse social, cultural, and ethnic backgrounds who may have different healthcare preferences and needs.

• Ability to develop effective and supportive relationships with staff, patients, and community members.

Qualifications:

• High School graduate with patient care experience in a primary medical care setting and/or completion of a medical assistant’s educational program at an accredited school.

• With 1 year experience as a medical assistant prior to employment, certification exam must be passed within 6 months of employment.

• With no experience as a medical assistant prior to employment, certification exam must be passed within 15 months of employment.

• Fluent in Spanish and English, preferred.

• Experience with an electronic medical records.

• Ability to learn to perform laboratory tests and willingness to assist other staff as necessary.

• Ability to make accurate technical and visual observations of patients.

• Ability to relate well to patients and staff.

• Embrace the clinic’s mission and vision statements in all aspects of work.

• Current CPR certification.

Immunizations:

• TDAP

• HepB

Physical Requirements:

• Standing/walking; predominant daily position.

• Bending, stooping, lifting, positioning; predominant daily physical activities while performing duties within clinic practice.

• In performing job duties may be exposed to blood and body fluids and hazardous chemicals; sight, auditory, tactile and olfactory senses exposure.

• Operating technical equipment.

• Computer screen, mouse, and keyboard usage.

• Telephone usage.

To Apply: Please submit a completed application form to careers@nehalembayhealth.org. If you would like to include a resume, please attach it to the email as well.

• Employment Application (fillable PDF)

Nehalem Bay Health Center and Pharmacy, located on the beautiful North Oregon Coast, has an immediate opening for a full-time or part-time Family Nurse Practitioner. This fully benefited position includes Medical, Dental and Vision coverage beginning on the first day of employment. Other benefits include student loan assistance, professional development stipend and career development pathways, subsidized fitness memberships and employee wellness programs, paid holidays, paid vacation and sick leave, 401k with company match, paid short-term disability, and paid life insurance.

The Family Nurse Practitioner position provides direct patient care and is committed to upholding the mission of the Clinic, achieving patient clinical measures, and contributing to the wellness of the broader community.

Duties:

• Provides quality patient care, including quality patient care to adolescents and youth at a school-based health center.

• Establishes treatment plans for patients and counsels patients accordingly.

• Achieves the clinical performance measures for clinic patients assigned to the provider panel.

• Achieves clinic productivity goals.

• Participates in medical record audits, peer review, clinical data review, and other practice review activities.

• Participates in the after-hours call rotation with other providers.

• Participates on various clinic committees, as appropriate.

• Participates in all clinic quality improvement activities.

• Participates in student training opportunities.

• Provides nursing practice perspective with regard to billing procedures and productivity, as needed.

• Complies with all clinic policies and procedures.

• Assists in community public relations functions.

• Performs other related duties as assigned.

Skills/Attributes

• Knowledge of the principles and practice of preventive medicine.

• Knowledge of state and federal laws pertaining to nursing, medicine and HHS/HRSA regulations.

• Knowledge of the structure and operations of community health centers.

• Skill in establishing and maintaining effective working relationships with employees, patients, and community members.

• Active listener who is interested in being part of a collaborative and patient-centered team.

• Ability to adapt to a fast-paced and rapidly changing work environment by prioritizing multiple tasks to perform efficiently and effectively.

• Flexibility to change priorities based on patient and clinic needs.

• Ability to show empathy and understanding toward all patients, including those with special needs.

• Recognize, respect, and work effectively with people from diverse social, cultural, and ethnic backgrounds who may have different healthcare preferences and needs.

Qualifications:

• Master of Science in Nursing from an appropriately accredited college or university.

• Current license to practice medicine in the State of Oregon.

• Current DEA registration.

• Ability to become a Drug Addiction Treatment Act (DATA) waivered practitioner to treat opioid use disorder.

• Experience providing patient care to adolescents and youth.

• Experience working with electronic medical record software.

• CPR certification.

Immunizations:

• Hepatitis B

• COVID 19 immunization as required by the State of Oregon for healthcare workers.

Physical Requirements:

• Standing/walking; predominant daily position.

• Bending, stooping, lifting, positioning; predominant daily physical activities while performing duties within clinic practice.

• In performing job duties may be exposed to blood and body fluids and hazardous chemicals; sight, auditory, tactile and olfactory senses exposure.

• Operating technical equipment.

• Computer screen, mouse, and keyboard usage.

• Telephone usage.

To Apply: Please submit a resume to careers@nehalembayhealth.org.